{"id":74357,"date":"2025-07-09T14:47:00","date_gmt":"2025-07-09T12:47:00","guid":{"rendered":"https:\/\/dev.institutchiaribcn.com\/politica-de-calidad\/"},"modified":"2026-03-11T09:20:53","modified_gmt":"2026-03-11T08:20:53","slug":"politica-de-qualitat","status":"publish","type":"page","link":"https:\/\/institutchiaribcn.com\/ca\/politica-de-qualitat\/","title":{"rendered":"Pol\u00edtica de qualitat"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"74357\" class=\"elementor elementor-74357 elementor-46662\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d64372b e-flex e-con-boxed e-con e-parent\" data-id=\"d64372b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c505b2f elementor-widget elementor-widget-heading\" data-id=\"c505b2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de qualitat\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5962371 elementor-widget elementor-widget-text-editor\" data-id=\"5962371\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Barcelona, 16 de novembre del 2017<br \/><br \/>La direcci\u00f3 de l\u2019Insitut Chiari &amp; Siringomielia &amp; Escoliosis de Barcelona (ICSEB) \u00e9s conscient del comprom\u00eds \u00e8tic, hum\u00e0 i social que significa treballar pel b\u00e9 dels pacients i \u00e9s per aix\u00f2 que la nostra vocaci\u00f3 \u00e9s la d\u2019oferir un servei m\u00e8dic, proporcionant la millor soluci\u00f3 possible a cada una de les malalties que tractem, contribuint en l\u2019increment de la qualitat de vida de les persones.<br \/><br \/>El\u00a0<strong>pacient<\/strong>\u00a0\u00e9s la nostra principal ra\u00f3 de ser, pel que resulta imprescindible analitzar quines s\u00f3n les seves necessitats i definir, d\u2019acord a elles, els nostres plans estrat\u00e8gics, objectius i l\u00ednies d\u2019actuaci\u00f3.<br \/><br \/>L\u2019<strong>ICSEB<\/strong>, amb el lideratge de la seva Alta Direcci\u00f3, impulsa el seu comprom\u00eds amb l\u2019excel\u00b7l\u00e8ncia actualitzant la pol\u00edtica de qualitat segons els m\u00e9s alts est\u00e0ndards nacionals i internacionals. Igualment es preocupa per millorar els seus processos i \u00e0mbits d\u2019actuaci\u00f3 atenent les seves relacions amb cada un dels seus grups d\u2019inter\u00e8s, assignant els recursos adequats per a la correcta supervisi\u00f3 dels processos. Amb els seus\u00a0<strong>pacients<\/strong>, aquest comprom\u00eds consisteix en adaptar i millorar els seus serveis:<\/p><ul><li>Procurant la major accessibilitat possible als pacients amb la Malaltia del Filum.<\/li><li>Continuant com a centre de refer\u00e8ncia internacional aplicant el m\u00e8tode Filum System<sup>\u00ae<\/sup>.<\/li><li>Desenvolupant un proc\u00e9s de prestaci\u00f3 de serveis m\u00e8dics i administratius d\u2019alta qualitat, \u00e0gil i flexible i detectant els possibles riscos.<\/li><li>Garantint l\u2019\u00fas, tractament i confidencialitat de la informaci\u00f3 que el pacient posi a disposici\u00f3 de l\u2019ICSEB.<\/li><li>Complint amb el comprom\u00eds de la innovaci\u00f3 i la investigaci\u00f3 cient\u00edfica.<\/li><li>Apostant per la millora cont\u00ednua<\/li><\/ul><p>Per la seva part, l\u2019ICSEB requereix a totes\u00a0<strong>les persones<\/strong>, que formin part de l\u2019organitzaci\u00f3, el comprom\u00eds amb els seus valors i la prestaci\u00f3 d\u2019un servei professional i d\u2019alta qualitat. \u00c9s per aix\u00f2 que desenvolupa el seus coneixements i l\u2019experi\u00e8ncia impulsant la formaci\u00f3, la innovaci\u00f3 i la cooperaci\u00f3 dels seus col\u00b7laboradors en l\u2019entorn de treball i en la presa de decisions.<br \/><br \/>Igualment, l\u2019ICSEB gestiona les seves relacions amb els seus\u00a0<strong>Prove\u00efdors\u00a0<\/strong>per a que aquests respectin les obligacions requerides en les seves condicions de contractaci\u00f3, establint acords dins del marc de les metes establertes per al desenvolupament de la seva activitat.<br \/><br \/>Respecte a la resta de centres i departaments neuro-quir\u00fargics, ja sigui nacionals o internacionals, l\u2019ICSEB estar\u00e0 sempre obert a noves col\u00b7laboracions amb centres m\u00e8dics o professionals, i es compromet a seguir desenvolupant els seus coneixements i habilitats amb la finalitat d\u2019aconseguir els resultats previstos.<br \/><br \/>Voldr\u00edem afegir tamb\u00e9 que l\u2019ICSEB \u00e9s conscient de la responsabilitat que t\u00e9 amb la\u00a0<strong>societat<\/strong>\u00a0i exposa el seu objectiu de complir amb les lleis ambientals.<br \/><br \/>L\u2019Alta direcci\u00f3 de l\u2019ICSEB es veu amb la responsabilitat de difondre aquesta pol\u00edtica de qualitat a totes les parts interessades, traslladant-los a ells la filosofia, els valors i el desenvolupament que motiven a l\u2019ICSEB com a centre d\u2019alta especialitzaci\u00f3 neuro-quir\u00fargica.<br \/><br \/>Compartint, per tant, amb tots vost\u00e8s aquesta pol\u00edtica de qualitat,<br \/><br \/><strong>Att.,<\/strong><br \/><strong>Dr. Miguel B. Royo Salvador<\/strong><br \/><strong>Director General de l\u2019ICSEB<\/strong><\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de qualitat Barcelona, 16 de novembre del 2017 La direcci\u00f3 de l\u2019Insitut Chiari &amp; Siringomielia &amp; Escoliosis de Barcelona (ICSEB) \u00e9s conscient del comprom\u00eds \u00e8tic, hum\u00e0 i social que significa treballar pel b\u00e9 dels pacients i \u00e9s per aix\u00f2 que la nostra vocaci\u00f3 \u00e9s la d\u2019oferir un servei m\u00e8dic, proporcionant la millor soluci\u00f3 possible [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-74357","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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